Get in Touch With Us
Got a question about something you read on mdrx.tech, spotted a mistake, or want to ask why a particular site made our list of casinos not on Gamstop? This page explains how to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the quickest and most reliable route to our team. Send your message to [email protected] and a member of the editorial team will read it personally — we don't rely on automated replies to do the work of a real response.
Including a short summary of what your message is about helps us route it to the right person and reply faster. A message that simply says "question" takes longer to sort than one that says "correction on Betmica's offer terms" or "how do UK players verify age at non Gamstop casinos".
What We Can Help With
- Accuracy and corrections — If a bonus figure, wagering condition or rating for any brand we cover, including Betmica, Kikibet or Betninja, looks out of date, tell us. Offers at casinos not on Gamstop change often, and we want our pages to reflect current terms.
- General questions — Anything unclear about how we compare gambling sites not on Gamstop, how payment methods work, or how our editorial ratings are built.
- Site suggestions — If you've come across a new casino not on Gamstop that you think deserves a look, let us know. We assess brands using the same criteria across the board, regardless of who submits them.
- Player experience feedback — Positive or negative, real feedback from readers who've used the sites we cover helps keep our reviews honest.
- Concerns about play — If you or someone you know is finding gambling difficult to manage, mention this in your message and we'll point you towards independent support organisations. Self-exclusion tools remain available directly through most operators, separate from the UK's national scheme.
What Happens After You Contact Us
Every message is read by a person, not a script. We aim to respond within a couple of working days, though enquiries involving detailed fact-checking — such as verifying a payment limit or a wagering requirement — can take a little longer while we confirm details with the operator or check current terms.
We won't ask for deposits, account passwords or payment details by email, and you should never need to share them with us to get a response.
Before You Write In: Common Enquiries
A few questions come up regularly, so you may find your answer faster elsewhere on the site:
- For a ranked, up-to-date rundown of brands and how they compare on bonuses, payments and game libraries, see our Trusted Non GamStop Casinos UK 2026 page.
- For questions about eligibility, licensing or how self-exclusion works outside Gamstop, that guide also covers the practical steps.
If your question isn't answered there, email is still the right route — we're happy to look into specifics that a general guide can't cover.
Editorial Independence and Enquiries
Where mdrx.tech earns commission from operators featured on the site, that relationship never decides how a brand is ranked or reviewed. If you're contacting us on behalf of an operator regarding a listing, a correction request, or a partnership enquiry, please say so upfront and outline your role — it helps us handle the message appropriately and keeps our review process transparent.
We're glad to hear from readers, operators and anyone with a genuine question about how this site works. Thank you for taking the time to get in touch — we look forward to your message.