Marcel supports organisations to deliver better digital products and services, work in better ways, and achieve better outcomes. While he focuses on digital propositions, he views them holistically across all online and offline touchpoints, to ensure they are desirable to customers, viable to provide and operate for the business, and feasible to build in the given context.
He is a strong proponent of lean and agile approaches and sees skills transfer and getting teams to deliver value sustainably and at pace as a big part of his work. He believes that project success is strongly linked to happy teams, value-focused decision- making and fast feedback cycles. As part of his role he is passionate about finding the best tools and techniques to optimise team culture, ways of working and solution design.